Data Quest recognizes that today's employer requires more insight and knowledge about the labor staff and internal operations than ever before. Companies often have difficulty obtaining such information, especially from its own employees. To eliminate employee fears of "ratting out" a co-worker, Data Quest added hotline programs to its wide range of information gathering services.
Through a hotline program, employees of a client company can communicate sensitive information through confidential means. By offering this service to its staff, a company not only provides a forum for its employees to submit grievances, it facilitates the flow of critical inside information and learns about important areas of concern, such as sexual harassment and internal theft.
A toll free telephone number is manned 24 hours a day, 7 days a week by a trained and experienced Data Quest representative. The representative will handle the discussion with great sensitivity and allow the caller to submit information, complaints or criticisms anonymously, if desired. After the call is completed, a detailed written report is immediately generated and submitted to the client company for their review and immediate action.
To inform staff about this benefit, Data Quest can provide a company with posters, payroll stuffers, and other literature detailing the hotline service.